Privacy Policy

1. Personal Data We Collect

We collect personal information only when it is necessary for providing our services or responding to enquiries. The categories of data we may collect include:

• Full name and preferred form of address
• Email address and telephone number
• Postal address, where relevant to a legal matter
• Details about the estate or inheritance matter you raise with us
• Information submitted through our website contact form
• Technical data collected automatically (IP address, browser type, pages visited) via analytics services

We do not collect sensitive personal categories of data unless directly required for a specific legal engagement, and only with your explicit consent.

2. How We Collect Your Data

Data is collected through the following means:

• Website contact form submissions
• Telephone enquiries and direct correspondence
• In-person consultations at our office
• Cookies and analytics tools embedded in our website (see Section 7 below)

Legal Basis for Processing

• Contract performance: where data is needed to provide a legal service you have engaged us for
• Legitimate interests: responding to general enquiries and maintaining our records
• Consent: for marketing communications and non-essential cookies
• Legal obligation: where Thai law requires us to retain or disclose records

3. How We Use Your Data

We use personal information for the following purposes:

• Responding to enquiries and scheduling consultations
• Providing probate, beneficiary coordination, and estate administration services
• Communicating relevant updates about your legal matter
• Maintaining accurate client records in compliance with Thai legal requirements
• Improving our website and service quality through anonymised analytics
• Sending service-related communications where you have given consent

We do not sell or rent personal data to third parties for their own marketing purposes.

4. Data Sharing and Third Parties

We may share personal information with:

• Courts and government authorities — where required for probate filings, estate registration, or legal compliance
• Co-operating legal counsel — where a matter requires specialised representation
• Analytics providers — such as Google Analytics, operating under data processing agreements
• Advertising platforms — only where you have consented to marketing cookies

Any third parties engaged by us are required to maintain appropriate data protection standards. We do not transfer personal data outside Thailand except where legally required or where appropriate safeguards are in place.

5. Data Retention

We retain personal data only for as long as necessary:

• Active client files: held throughout the engagement and for seven years thereafter, in accordance with Thai professional and tax record obligations
• Enquiry correspondence: retained for up to two years from last contact
• Analytics data: retained in aggregated form; identifying records deleted after 26 months
• Cookie consent records: retained for twelve months from the date of consent

After the applicable period, personal data is securely deleted or anonymised.

6. Data Security

We take reasonable and appropriate steps to protect personal information against unauthorised access, alteration, or disclosure. Our measures include:

• Secure, password-protected client file systems with restricted staff access
• Encrypted transmission of data over our website (HTTPS)
• Physical security at our office premises
• Regular review of data handling practices

In the event of a data breach that poses a material risk to individuals, we will notify affected parties and, where required, report to the relevant authority under the Thailand Personal Data Protection Act B.E. 2562 (PDPA).

7. Cookies

Our website uses cookies to support basic site functionality and to analyse how visitors use the site. Cookie categories include:

• Essential cookies: required for the site to operate; cannot be disabled
• Analytics cookies: used to understand how pages are used, in anonymised form
• Marketing cookies: used to track visits originating from advertising campaigns
• Preference cookies: used to remember settings you have chosen

For full details and to manage your cookie preferences, please see our Cookie Policy.

8. Your Rights

Under the Thailand PDPA and applicable data protection principles, you have the following rights in relation to your personal data:

• Right of access: to request a copy of the personal data we hold about you
• Right to rectification: to ask us to correct inaccurate or incomplete data
• Right to erasure: to request deletion of data where there is no compelling reason for its continued processing
• Right to restrict processing: to ask us to limit how we use your data in certain circumstances
• Right to data portability: to receive your data in a structured, machine-readable format
• Right to object: to processing based on legitimate interests, including direct marketing
• Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time

To exercise any of these rights, please write to us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with Thailand's Personal Data Protection Committee if you consider that we have not handled your data appropriately.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy notices of any third-party sites you visit.

10. Children's Privacy

Our services are directed at adults, and we do not knowingly collect personal data from persons under 18 years of age. Estate matters involving minor beneficiaries are handled through the relevant guardian or legal representative. If you believe we have inadvertently collected information about a minor, please contact us so that we may take appropriate action.

11. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be published on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Continued use of our website after changes are published constitutes your acknowledgement of the revised policy.

12. Contact the Data Controller